Terms of Use

Last updated May 28, 2026

AGREEMENT TO OUR TERMS OF USE

We are Kuken Industries Co., Ltd. ("Company," "we," "us," "our"), a company registered in Japan at 2-39 Ohori Koen, Chuo-ku, Fukuoka 810-0051, and we operate this website https://coolingtower-maintenance-us.com (the "Website").

These Terms of Use (these "Terms") govern your access to and use of this Website, including any inquiry form or inspection request submitted through the Website.

You agree that by accessing the Website, you have read, understood, and agreed to be bound by all of these Terms. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

We may update these Terms from time to time by posting the revised version on the Website. The revised Terms will become effective when posted, unless otherwise stated. Your continued access to or use of the Website after the revised Terms become effective constitutes your acceptance of the revised Terms.

We may change, update, suspend, or discontinue all or any part of the Website, including its content, features, or availability, at any time without prior notice.

The Website is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to access or use this Website.

We recommend that you print a copy of these Terms for your records.

1. GENERAL

The information provided when using the Website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Website do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Website is provided for general informational and inquiry purposes only. Submitting an inquiry, inspection request, or other information through the Website does not create a binding contract for inspection, repair, maintenance, restoration, or other services and does not obligate us to accept or perform any service. Any actual services will be subject to our review and acceptance and to a separate written quotation, purchase order, work order, service agreement, or other applicable terms agreed between the parties.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Website, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics posted or otherwise used on the Website (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided on or through the Website "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Website

Subject to your compliance with these Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

• access the Website; and
• download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in these Terms, no part of the Website and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Website, Content, or Marks other than as set out in this section or elsewhere in these Terms, please address your request to: contact-privacy@kuken.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Website or Content, you must identify us as the owners or licensors of the Website, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you on and to the Website, Content, and Marks.

Any breach of our Content or Marks shall constitute a material breach of these Terms, and your right to use our Website will terminate immediately.

Inquiry Submissions

The Website may allow you to submit inquiries, inspection requests, facility information, contact information, equipment information, descriptions of service needs, and other related information. You are responsible for ensuring that all information you submit is accurate, complete, lawful, and does not infringe or violate the rights of any third party.

By submitting information or materials through the Website or by email, including facility information, equipment information, photographs, drawings, specifications, or other materials, you grant us a limited, non-exclusive, royalty-free right to use such information and materials solely for the purpose of reviewing, responding to, and managing your inquiry, arranging inspections, preparing recommendations or quotations, and providing related services or customer support.

If you provide suggestions, comments, or feedback regarding the Website or our services, we may use such feedback without restriction or compensation.

We will handle personal information in accordance with our Privacy Policy.

3. USER REPRESENTATIONS

By using the Website, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Website through automated or non-human means, whether through a bot, script, or otherwise; (4) you will not use the Website for any illegal or unauthorized purpose; and (5) your use of the Website will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your access to the Website and refuse any and all current or future use of the Website (or any portion thereof).

4. PROHIBITED ACTIVITIES

You may not access or use the Website for any purpose other than the purpose for which we make the Website available. You may not use the Website or its content in connection with any commercial activities unless such use is expressly allowed under these Terms.

As a user of the Website, you agree not to:

• Except as may result from standard search engine or Internet browser usage, use any robot, spider, scraper, offline reader, data mining tool, script, or other automated means to access, retrieve, copy, scrape, harvest, or systematically collect content or data from the Website without our prior written permission.
• Circumvent, disable, interfere with, or attempt to bypass any security-related, access-control, or content-protection features of the Website.
• Make false, misleading, defamatory, or unlawful statements about us, the Website, or our services.
• Use any information obtained from the Website in order to harass, abuse, or harm another person.
• Submit false, misleading, or fraudulent inquiries or requests through the Website.
• Use the Website in a manner inconsistent with any applicable laws or regulations.
• Engage in unauthorized framing of or linking to the Website.
• Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, malware, spyware, web bugs, tracking devices, or other harmful or unauthorized code, files, or programs, that interferes with any party's uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website.
• Delete the copyright or other proprietary rights notice from any Content.
• Interfere with, disrupt, overload, damage, or impair the Website or the networks or services connected to the Website.
• Copy or adapt the Website's software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
• Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website.
• Use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavor or commercial enterprise.

5. THIRD-PARTY WEBSITES AND CONTENT

The Website may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through this Website or any Third-Party Content posted on, available through, or installed from the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Website and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware that these Terms will no longer apply to you. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Website or relating to any applications you use or install from the Website.

6. WEBSITE MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Website for violations of these Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities; (3) remove, disable, or restrict access to any content, material, or submission that we believe violates these Terms, is unlawful, or may impair the operation or security of the Website; and (4) otherwise manage the Website in a manner designed to protect our rights and property and to facilitate the proper functioning of the Website.

7. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://coolingtower-maintenance-us.com/privacy/. By using the Website, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.

8. CHANGES, AVAILABILITY, AND WEBSITE INFORMATION

We reserve the right to change, revise, update, modify, suspend, discontinue, or remove all or any part of the Website, including any content or information on the Website, at any time and without prior notice. We have no obligation to update any information on the Website.

The Website may contain typographical errors, inaccuracies, omissions, or outdated information, including with respect to service descriptions, service availability, pricing, timing, or other matters. We reserve the right to correct, update, or remove any such information at any time without prior notice.

We do not guarantee that the Website will be available at all times or that access to the Website will be uninterrupted, secure, or error-free. We may experience hardware, software, network, maintenance, security, or other issues that result in interruptions, delays, errors, or unavailability of the Website.

The Website and its content are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, in connection with the Website and your use of the Website, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, availability, security, or error-free operation.

Any information on the Website regarding inspections, repairs, maintenance, restoration, costs, savings, performance, timing, service availability, or other service-related matters is provided for general informational and marketing purposes only. Actual service scope, pricing, schedule, warranty, performance commitments, and other service terms will be governed by a separate written quotation, purchase order, work order, service agreement, or other applicable terms agreed between the parties.

We will not be liable for any loss, damage, or inconvenience arising from any modification, suspension, discontinuance, interruption, delay, error, inaccuracy, omission, or unavailability of the Website, except to the extent such liability cannot be excluded under applicable law.

Nothing in these Terms obligates us to maintain, support, update, correct, or continue providing the Website, and nothing in these Terms limits or modifies any warranty, liability, obligation, or remedy expressly agreed in a separate written agreement for inspection, repair, maintenance, restoration, or other services.

9. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law principles. You and Kuken Industries Co., Ltd. irrevocably submit to the exclusive jurisdiction of the courts of Japan for the resolution of any dispute which may arise in connection with these Terms or your use of the Website.

10. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER SIMILAR DAMAGES ARISING FROM YOUR USE OF THE WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO $100.00 USD. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your unlawful or unauthorized use of the Website; (2) your breach of these Terms; (3) your violation of the rights of third parties, including but not limited to intellectual property rights; or (4) your violation of applicable law. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

12. ELECTRONIC COMMUNICATIONS

By submitting an inquiry through the Website, sending us an email, or otherwise providing your contact information, you consent to receive communications from us electronically or by other contact methods you provide, including email or telephone, in connection with your inquiry, inspection request, or related service discussions.

13. MISCELLANEOUS

These Terms, together with any policies posted on the Website that are expressly incorporated by reference, constitute the entire agreement between you and us regarding your access to and use of the Website.

Our failure to exercise or enforce any right or provision of these Terms will not operate as a waiver of such right or provision. These Terms operate to the fullest extent permitted by applicable law.

We will not be responsible or liable for any loss, damage, delay, or failure to act caused by events beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision will be deemed severable from these Terms and will not affect the validity and enforceability of the remaining provisions.

These Terms remain in effect while you access or use the Website.

14. CONTACT US

In order to resolve a complaint regarding the Website or to receive further information regarding use of the Website, please contact us at:

Kuken Industries Co., Ltd.
2-39 Ohori Koen, Chuo-ku
Fukuoka 810-0051
Japan
Phone: +81-92-741-5031
Fax: +81-92-741-5122
contact-privacy@kuken.com